Contact with us

We’d love to deal with you. Whenever you want….

Contact with us

How can we help you?

Registration at aromasdelmediterraneo.es is necessary to be able to make your purchase. By registering on the aromasdelmediterraneo.es website, you obtain a personal account that allows you to purchase products, receive information about offers and promotions, know the status of your orders, access your history of purchases already made… In addition, your customer file contains Registered your personal data and usual addresses, so you will not have to fill them in again in subsequent purchases.

Absolutely. At aromasdelmediterraneo.es you can buy whatever you want and there is no minimum purchase limit. Depending on the amount of your purchase, you can save shipping costs.

Yes We currently ship to the Canary Islands, the Balearic Islands, Ceuta, Melilla and practically all European countries.

Of course, keep in mind that both delivery times and shipping costs vary depending on the selected destination. You can expand the information in our Shipping Conditions or contact us to resolve your doubts or queries (form or telephone).

Yes, as long as your order is equal to or greater than €150 (VAT included), you will enjoy free shipping in the peninsula for our entire catalog of products.

If your order is less than that amount, or you are in the Balearic Islands, the Canary Islands, Ceuta, Melilla or in another European country, the corresponding rates will be applied based on the total weight of the package or packages that make up your purchase. If you want more details, you can visit our Shipping Conditions.

Of course, despite the fact that we do our best to meet your expectations, if our products do not convince you, you have the possibility of making an exchange or return. To do this, you have a period of 7 business days from the receipt of the order.

In addition, you must bear in mind that, if you have started consuming the product, this must be the minimum necessary to detect any defect or anomaly. The amount will not be refunded in the event of an advanced state of consumption.

On the other hand, the client must assume the cost of shipping to our facilities, being able to choose the transport agency of their choice. You have more information about it in our Return Policy section.

For shipments in Spain, the usual delivery times are 24/48 hours from the confirmation of payment. In the event that you make your purchase from Friday to Sunday, you will receive your order in 24/48 hours from Monday.

For orders from outside the peninsula or other European countries, you can check the delivery times in our Shipping Conditions section.

Totally safe. Our website has an SSL security certificate, which ensures the encryption of data to guarantee the confidentiality of transactions between clients and banking entities. No almacenamos ningún dato relacionado con tu tarjeta en nuestro sistema.

You can pay for your purchases by credit or debit card, PayPal or bank transfer. In the latter case, the management of the order can be delayed up to 72 hours. Once we have confirmed the payment, we will proceed to send the order.

At your disposal

We want to offer you personalized and efficient attention that meets your expectations. Indicate below if you are an individual, professional or company, complete the form and we will contact you as soon as possible.


BASIC INFORMATION ON DATA PROTECTION:
Responsible for the treatment: Aromas del Mediterráneo informs you that, in accordance with the European regulation on data protection 2016/679 of the European Parliament and the Council of April 27, 2016 regarding the protection of data of natural persons (RGPD), the person in charge of the processing of the personal data that you provide us is Aromas del Mediterráneo.
Purpose: The purpose of processing the personal data that we request is to respond to your requests and provide you with our services.
Advertising: We will only send you advertising with your prior authorization, which you can provide us with the corresponding confirmation, established for this purpose, in this form.
Legitimation: We will only process your data with your prior consent, which you can provide us through the corresponding confirmation box established for this purpose.
Recipients: In general, only the personnel of our entity that is duly authorized may have knowledge of the requested information.
Rights: You can exercise your rights of access, rectification, limitation or elimination of said data through info@aromasdelmediterraneo.es.
Additional information: You can consult additional and detailed information on Data Protection in our section Privacy Policy of aromasdelmediterraneo.es.

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